REAL PEOPLE, ANY HOUR
Talk to a real person, any time
Questions about automating your first strategy on Deriv Bot? Our support team is available 24/7 through live chat, and you can call our Guernsey office directly for help with your account or your bot setup.
Whether you are dragging your first block onto the canvas or setting stop loss and take profit for a deriv api trading bot, a person will answer. No scripts to get through first.
- 24/7 live chat support for quick answers at any hour.
- Phone: 01481 725932 when you prefer to speak directly.
- Guernsey office: 2nd Floor, 1 Cornet Street, St Peter Port, Guernsey GY1 1BZ.
Ways to reach our support
Pick the route that suits you. For a quick question about a bot setting or a trade, the phone and live chat are fastest. For step-by-step answers, the help centre is the place to start.
Call us
Ring 01481 725932 and speak to someone directly about your account or Deriv Bot.
Live chat, 24/7
Get answers at any hour, including weekends, when a bot question comes up mid-session and you need a reply now.
Help centre
Find guides and clear answers to common questions on building, testing and running your strategy, before or after you reach out.
Visit our Guernsey office
In-person visits to our office at 1 Cornet Street, St Peter Port, Guernsey are by appointment. Call ahead to arrange a time.
Visit Our Office
2nd Floor, 1 Cornet St, Guernsey GY1 1BZ, Guernsey
Our Guernsey office sits on the second floor at 1 Cornet Street, in the heart of St Peter Port, a short walk from the harbour. Drop by to meet the team behind the trading analysis tool, though we serve customers around the world and this office is where the group's holding company is based.